Refund Policy

General Conditions

• Refunds are applicable only after review and approval of the return or refund request.
• All refunds will be processed through the original payment method used during purchase.
• PREYE does not provide cash refunds under any circumstances.

Shipping Charges

• Shipping and delivery charges may be non-refundable unless the refund is due to an error on our part.
• Return shipping costs, where applicable, may be the responsibility of the customer.
• Shipping charges may vary depending on the product weight, quantity, and delivery location.

Refund Processing

• Refunds will be processed only after verification and inspection of the returned product, if applicable.
• Once approved, refunds will be initiated within the specified processing period.
• The time taken for the refund to reflect in your account may vary depending on your bank, payment gateway, or financial institution.
• PREYE is not responsible for delays caused by banking or payment service providers.