Terms & Conditions
Terms and Conditions – PREYE
1. Introduction
By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions.
The terms "Client", "User", "You", and "Your" refer to any individual accessing this website.
"The Company", "We", "Our", and "Us" refer to PREYE.
"Website" or "Site" refers to the official PREYE website.
By using this website or placing an order, you agree to these terms in full. We reserve the right to update or modify these terms at any time without prior notice.
2. Use of Website
By using our website, you confirm that:
- You are at least 18 years old
- You are legally capable of entering into binding contracts
- You will provide accurate and complete information
- You will not misuse the website or introduce harmful content such as viruses or malware
- You are responsible for maintaining the confidentiality of your account information
3. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However:
- Product appearance may vary slightly due to natural sourcing and packaging updates
- All products are subject to availability
- We reserve the right to modify or discontinue products without prior notice
4. Pricing & Payment
- All prices are listed in Indian Rupees (INR)
- Applicable taxes will be included unless otherwise specified
- Shipping charges, if applicable, will be displayed during checkout
- Prices may change without prior notice
- Payments can be made through accepted payment methods such as UPI, Debit Card, Credit Card, Net Banking, and other supported options
- Orders will be processed only after successful payment confirmation
5. Order Acceptance
We reserve the right to:
- Cancel or refuse any order due to pricing errors, stock unavailability, or suspicious activity
- Contact customers for order verification before processing
- Reject orders if product availability changes unexpectedly
6. Shipping & Delivery
- We currently deliver across India
- Delivery times may vary depending on location and product availability
- Delays may occur due to unforeseen circumstances, weather conditions, or logistics issues
- We are not responsible for delays caused by third-party courier partners
7. Cancellation & Returns
- Orders may be cancelled before dispatch
- Once shipped, cancellation requests may not be accepted
- Returns and replacements are subject to our Return Policy
- Food and consumable products may not be eligible for return unless received damaged, defective, or incorrect
- For cancellation or support, please contact our customer service team
8. Customer Information & Privacy
We may collect personal information including:
- Name
- Phone Number
- Email Address
- Delivery Address
This information is used to:
- Process orders
- Provide customer support
- Improve our services
- Send order updates and notifications
We do not sell or share personal information with third parties except where necessary to provide services.
9. Confidentiality
All customer information is treated as confidential.
We will not disclose personal information unless required by law or necessary to complete requested services.
10. Disclaimer
- All products and services are provided on an "as-is" basis
- We do not guarantee uninterrupted or error-free website operation
- We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products
11. Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the property of PREYE.
Unauthorized copying, reproduction, distribution, or use is strictly prohibited.
12. Cookies
Our website may use cookies to improve user experience and website performance.
You may disable cookies through your browser settings; however, some website features may not function properly.
13. External Links
Our website may contain links to third-party websites for additional information.
We are not responsible for the content, privacy practices, or policies of external websites.
14. Fraud Prevention
Any fraudulent activity may result in:
- Immediate cancellation of orders
- Restriction of website access
- Legal action where applicable
- Recovery of associated costs and damages
15. Limitation of Liability
PREYE shall not be liable for:
- Loss of profits or business opportunities
- Delays caused by external factors
- Misuse or improper storage of products after delivery
- Any indirect or consequential damages
16. Force Majeure
We are not responsible for delays or failure to perform obligations due to events beyond our reasonable control, including:
- Natural disasters
- Floods or storms
- Government restrictions
- Transportation disruptions
- Supply chain interruptions
17. Changes to Terms
We reserve the right to revise these Terms and Conditions at any time.
Continued use of the website after updates constitutes acceptance of the revised terms.
18. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of Indian courts.
19. Contact Information
PREYE
For product inquiries, support, or order assistance, please contact us through the details provided on our Contact Us page.
20. Website Usage Disclaimer
This website is intended for use by individuals who are 18 years of age or older.
